Due to COVID-19, we are pivoting Ignite 2020 to a fully virtual experience.

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Find the answers to frequently asked questions about Ignite ‘20

Q: What’s changing with the Palo Alto Networks Ignite Conference this year?

A: Given the circumstances arising from COVID-19, we’ve decided to transform our Ignite event to a fully digital experience. It will build on our traditional conference model and include tailored programs for new practitioner audiences, executives, partners, as well as industry analysts and media.

Q: What are the dates for the Ignite User Conferences?

A: US Ignite ‘20 will take place on November 9–12, 2020, as a digital experience and be broadcasted during US hours. The content will also be broadcasted as a digital event, along with additional translations after the US Ignite event. Federal Ignite will take place as a full digital event on October 13-15, 2020. Please look for further updates on our event website.

Q: What happens to the ticket(s) I’ve already purchased?

A: As our 2020 Ignite conferences are now virtual, Palo Alto Networks will not be charging for the digital event experience.

If you’ve already purchased tickets from our website using your credit card, please know your card will be fully refunded. If your ticket was purchased as part of a Palo Alto Networks product order (SKU), then the ticket purchase will be transferred to next year’s event scheduled for November 2021 in Las Vegas, NV.

For further questions around Ignite ticket sales, please contact your Palo Alto Networks sales representative or our Ignite support team at igniteconf@paloaltonetworks.com.

Q: When can I register for this digital Ignite event?

Registration for Ignite ‘20 will launch in August. In the meantime, please complete the stay updated form to guarantee you receive the latest information.

Q: What if I’ve already registered for Ignite ‘20 when it was scheduled as a face-to-face event?

A: For those that have already registered, you’ll need to re-register for the digital event as this process will be slightly different. Our support staff is here to help. If you have any questions, please reach out to igniteconf@paloaltonetworks.com.

Q: What is the Call to Papers timeline?

A: We are planning on opening call for papers in August. To guarantee you receive email updates, please complete the stay updated form.

Q: When can partners expect to see a sponsorship prospectus for US Ignite ‘20?

A: Please expect a sponsorship prospectus in early August.

Q: What about Federal Ignite?

A: Federal Ignite will take place on October 13-15, 2020 as a digital experience. Registration for Federal Ignite ‘20 will launch in July. In the meantime, please complete the stay updated form to guarantee you receive the latest information.

Q: Whom do I contact with additional questions?

A: Please contact your Palo Alto Networks Sales team or get in touch with our Ignite team via phone (+1-800-705-9501) or email at igniteconf@paloaltonetworks.com.